Total AI Privacy Policy

Last updated: May 21, 2026

Introduction

This Privacy Policy describes how Voiceform INC d/b/a Total ("Company," "Total," "we," "our," or "us") collects, uses, discloses, stores, and otherwise processes information through our websites, mobile applications, surveys, AI training tasks, research programs, testing platforms, and related services (collectively, the "Service").

The Service includes www.totaltask.ai, the Total mobile applications, and all related software, products, services, and features that link to this Privacy Policy.

By accessing or using the Service, you consent to the practices described in this Privacy Policy and our Terms of Service. If you do not agree with this Privacy Policy, do not access or use the Service.

1. Information We Collect

We may collect information directly from you, automatically through your use of the Service, from third parties, and from task providers. The subsections below describe each category.

1.1 Information You Provide

We may collect information you voluntarily provide, including:

name
email address
phone number
mailing address
date of birth
demographic information
gender identity
language preferences
education and employment information
household information
interests and preferences
payment information
tax information
survey responses
support requests
identity verification documents

Certain tasks may request additional information depending on eligibility requirements.

1.2 Task, Voice, and Testing Data

Certain tasks available through the Service may involve:

AI training and evaluation
data labeling and annotation
transcription
voice recording
speech collection
app testing and usability testing
bug reporting
screen recording
screenshot collection
moderation tasks
benchmarking and ranking tasks

When you participate in these tasks, we may collect:

voice recordings
speech samples
text prompts and responses
screenshots
screen recordings
app interaction data
bug reports
usability feedback
ratings and annotations
AI evaluation responses
metadata relating to submissions

Your submissions and task contributions may be used to train artificial intelligence systems, improve machine learning models, benchmark AI systems, evaluate AI safety and quality, improve speech recognition and voice synthesis systems, improve products and services, and support research and development.

By participating in these tasks, you consent to the collection, use, storage, review, processing, and disclosure of these materials as described in this Privacy Policy and our Terms of Service.

1.3 Information Collected Automatically

We and our service providers may automatically collect certain information regarding your use of the Service ("Usage Information"), including:

IP address
browser type
device identifiers
mobile advertising identifiers
operating system
device characteristics
app usage data
timestamps
crash logs
referral URLs
geolocation data
approximate and precise location information
network information
session activity
interaction events

We may collect this information using cookies, web beacons, embedded scripts, SDKs, tracking pixels, device fingerprinting, in-app tracking technologies, and location technologies.

1.4 Device Permissions

Depending on the tasks and features you use, the Service may request access to:

microphone
camera
clipboard
photos and media
notifications
location services
device storage
screen recording permissions

You may disable permissions through your device settings, though doing so may limit functionality or task eligibility.

1.5 Information From Third Parties

We may receive information from:

task providers
survey providers
advertising networks
analytics providers
identity verification providers
payment processors
fraud prevention vendors
social media platforms
business partners

We may combine information from third parties with information we collect directly from you.

1.6 Fraud Prevention and Quality Assurance

We may collect and analyze information for fraud prevention, security, quality assurance, compliance, and platform integrity purposes.

This may include:

device fingerprinting
IP analysis
behavioral analysis
session monitoring
account linkage analysis
geolocation verification
VPN and proxy detection
automation and bot detection
identity verification
review of task submissions
quality scoring systems

We may use automated systems and manual review processes to evaluate compliance with our Terms and task requirements.

2. How We Use Information

We may use information for purposes including:

operating the Service
matching users with tasks
processing rewards and payments
identity verification
fraud prevention
improving the Service
customer support
analytics and research
marketing and advertising
communicating with users
compliance with legal obligations
AI training and model improvement
product testing and evaluation
quality assurance
enforcing our Terms

We may disclose information in the circumstances described below.

3.1 Task Providers and Customers

We may share information and task submissions with:

survey providers
AI companies
enterprise customers
research organizations
app developers
testing partners
moderation partners
machine learning partners

These entities may use the information in connection with surveys, AI training, model evaluation, speech recognition development, app testing, usability research, quality assurance, and research and development.

3.2 Service Providers

We may share information with vendors that provide hosting, analytics, cloud storage, communications, fraud prevention, identity verification, payment processing, customer support, and infrastructure services.

3.3 Legal and Safety

We may disclose information to comply with law, in response to subpoenas or legal requests, to protect rights and safety, and to investigate fraud or illegal conduct.

3.4 Business Transfers

Information may be transferred in connection with mergers, acquisitions, financings, asset sales, or bankruptcy proceedings.

3.5 Aggregated and De-Identified Data

We may use and disclose aggregated or de-identified information for any lawful purpose.

4. AI and Machine Learning

Your task contributions and interactions with the Service may be processed by artificial intelligence systems and machine learning technologies.

We and our partners may use submissions to train AI models, evaluate AI systems, improve model accuracy, benchmark model performance, develop speech recognition technologies, improve moderation systems, and improve generative AI systems.

You acknowledge that:

task contributions may become incorporated into datasets or machine learning systems
machine learning systems may retain learned patterns derived from submissions
certain submissions may not be removable once integrated into trained systems

5. Cookies and Tracking

We and third parties may use cookies and similar technologies to authenticate users, prevent fraud, remember preferences, analyze usage, personalize content, provide targeted advertising, measure advertising effectiveness, and improve the Service.

You may adjust cookie settings through your browser or device. Disabling cookies may limit functionality.

6. Analytics and Advertising

We may use analytics and advertising services including Google Analytics, Mixpanel, Firebase, advertising networks, and attribution providers.

These providers may collect information about your use of the Service and other online services. We may engage in interest-based advertising.

You may opt out through:

7. Communications

We may send transactional messages, account notifications, security alerts, promotional emails, SMS messages, and push notifications.

You may opt out of promotional communications by using unsubscribe links, replying STOP to SMS messages, or adjusting notification settings. We may still send important administrative communications.

8. Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain business records, and improve AI systems and datasets.

Retention periods may vary depending on the nature of the data and legal requirements.

9. International Data Transfers

Your information may be transferred to and processed in the United States, Canada, and other jurisdictions where we or our partners operate.

These jurisdictions may have different privacy laws than your location. By using the Service, you consent to such transfers.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

access personal information
correct personal information
delete personal information
restrict processing
object to processing
data portability
withdraw consent
opt out of targeted advertising
opt out of certain profiling activities

To exercise privacy rights, email [email protected]. We may request verification information before processing requests.

10.1 California Residents (CCPA / CPRA)

California residents may have rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"), including rights to know categories of personal information collected, know categories of disclosures, request deletion, correct inaccurate information, opt out of certain sharing activities, limit use of sensitive personal information, and avoid discrimination for exercising rights.

To submit a California privacy request, email [email protected] with the subject line "California Privacy Request."

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable privacy laws including the GDPR.

Our legal bases for processing may include consent, contract performance, legitimate interests, and legal obligations.

You may lodge complaints with your local supervisory authority.

11. Children's Privacy

The Service is not directed to children under eighteen (18), and we do not knowingly collect personal information from children under thirteen (13).

If we become aware that we have collected such information, we will take reasonable steps to delete it.

12. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no system is completely secure, and we cannot guarantee absolute security.

13. Third-Party Services

The Service may contain links to third-party websites and services. We are not responsible for third-party privacy practices.

Your interactions with third parties are governed by their own policies.

14. Changes to This Policy

We may modify this Privacy Policy at any time. Updated versions will be posted on the Service with a revised effective date.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Us

Voiceform INC
68 Claremont St
Toronto, Ontario M6J 2M5
Canada

Email: [email protected]